For homeowner Milton of Georgia, he was in the process of buying a home and moving in. But there were foundation cracks detected, both exterior stair-step cracks in the brick wall as well as interior cracks. So, the homeowner called on ‘58 Foundations & Waterproofing to help see if these problems could be fixed with our foundation repair expertise.
The Situation
After performing a free inspection, the ‘58 crew were able to determine that the home’s foundation required additional support. Cracks were forming in the foundation and the floor of the home was starting to sink low. The supports within the home’s crawl space were also beginning to crack. These problems would need to be addressed promptly or they would get worse with time.
A Home Analysis
The home was 61 years old as of 2022 and it had plenty of time for the home to experience settlement.
All homes experience some degree of settlement over time. But as Milton had found out, sometimes a home’s foundation can sometimes experience uneven settlement. When this happens, increased strain can be placed on parts of the home until problem signs appear. One such problem sign was the stair-step cracks on the exterior brick wall that were found.
The ’58 Foundation Repair Solution
For the ‘58 crew of foreman Matt and his crew members DJ and Trevor, they immediately knew their goal was to make the home “structurally sound” and to get “repairs done in a timely manner so they can move in sooner”. They understood that Milton was excited to move into his new home, but he wanted to make sure his home was safe. And so they quickly went to work!
A series of crawl space floor jacks, our ‘58 Strong Floor Stabilizers, were needed to be installed within the crawl space. These would provide support to the floor that was beginning to sink. Along the side of the house, our ‘58 Strong Helical Piers were installed to directly reinforce the foundation. Together, these two ‘58 solutions provided the house with the proper support needed to handle its load.
When the job was done, the crew made sure to tidy up. They ensured that the job site was made clean and presentable. The home was ready for Milton to move in and feel safe!
The Homeowner’s Thoughts on the Job
The ’58 Way: Honesty, Communication, and Teamwork
At ‘58 Foundations & Waterproofing, we firmly believe that honesty, communication, and teamwork leads to a job well done. We’re happy to hear that Milton felt the same after his experience with Matt and his crew.
Milton explained how he appreciated the honest approach that our ‘58 crews adopt when helping their customers with their needs: “[Matt] Explained how the support jacks worked that were being used to raise and support the load of the house. He suggested that one jack wasn’t going to do anything for supporting the home on the outside of the home. He was straight up about it and saved us some money—he could have put all 4 jacks in and not said anything. There are so many companies that would not have done this and just took the money. That is true honesty in the work that they do.”
When it comes to communication and teamwork, it’s not just between ‘58 team members, but also with how we communicate with our customers. We want to keep our customers informed of every step of the process and be available to answer any of their questions. For example, at one point, Matt informed Milton that a change had to be made to a support beam that he was installing in the crawl space.
Five-Star Foundation Repair, Five-Star Customer Care
At ‘58, we believe in getting the job done right! Matt thoroughly explained why the support beam needed to be adjusted. Milton was impressed with the customer care provided, describing that “[Matt] stopped all work and showed me what was going on explaining that he would need to install a longer beam to raise and carry the load. That in itself shows me that a company with men like Matt and his crew care more about their customers and the true needs to get the job done right, safe, and not take more money out of their customers. If you’re looking for a very good company that is good at what they do, cares about their customers, and they’re honest and respectful of the home, look no further than ‘58 Foundations & Waterproofing. They will take care of you.”
Thank you for the wonderful words, Milton! It was a pleasure to serve you!
_That is true honesty in the work that they do … Matt and his crew care more about their customers and the true needs to get the job done right, safe, and not take more money out of their customers._Milton, Customer
Experience the ’58 Difference in Foundation Repair
Since 1958, ’58 Foundations & Waterproofing has been serving hundreds of thousands of customers like Milton with all their foundation repair needs. We also offer our expertise in basement waterproofing, crawl space encapsulation, and mold removal! As Matt and his ’58 crew demonstrated, our company believes strongly in the positive impact that honesty, communication, and teamwork. We know how stressful it can be to have your home experiencing foundation problems. But with over 64 years of experience in foundation repair and waterproofing, you can rest assured that ’58 has you covered.
Contact us today to schedule for a free inspection and to receive a detailed estimate! We’ll be happy to answer any questions! Be sure to ask about our life-of-the-structure warranty and money-back guarantee!